Privacy policy

"CleCell Co., Ltd." (here in after referred to as "the company") attaches great importance to the personal information of customers and complies with the law concerning "promotion of use of information and communication networks and protection of information".
The company will inform you of the purpose and method of use of the personal information provided by the customer through the personal information handling policy, and what measures are taken to protect the personal information.
When we revise the personal information handling policy, we will notify you through the notice (or individual notice) on the website.

  • This policy will come into effect on April 01, 2019.

Personal information items to collect

The company collects the following personal information for membership registration, consultation, service application, etc.

  • Collected items: company name, job title, name, password, contact information, e-mail, consultation form, service form, production type, known route, project content, service usage record

  • How to collect personal information: Apply for a quote on the website

Purpose of collecting and using personal information

The company will use the collected personal information for the following purposes.

  • Contract fulfillment related to service provision and charge settlement by service provision Content provision Purchase and charge settlement, goods delivery or billing destination shipping

  • Membership management

    • Identity verification by using membership services, personal identification, prevention of unauthorized use and unauthorized use of bad members, confirmation of intention to join, grievance processing such as complaint processing, notification matter transmission

  • Used for marketing and advertising

    • Development and specialization of new services (products)

Retention and usage period of personal information

After the purpose of collecting and using personal information is achieved, we will destroy the information without delay without exception.

Procedures and methods for destroying personal information

As a general rule, the company will destroy the personal information without delay after the purpose of collecting and using it is achieved.

The discard procedure and method are as follows:

  • Discard procedure

    • The information entered by the member for membership registration, etc. will be transferred to another DB after the purpose is achieved (in the case of paper, another document).

    • Due to internal policy and other related laws and regulations to protect information, it will be stored for a certain period of time and then destroyed.

    • Personal information transferred to the DB separately will not be used for any purpose other than being retained, not by law.

  • How to discard

    • Personal information stored in electronic file format will be deleted in a technical way that the record cannot be played back.

Providing personal information

In principle, the company does not provide the personal information of users to the outside. However, the following cases are exceptions.

  • When the user agrees in advance

  • When there is a request from an investigative agency based on the provisions of laws and regulations, or by the procedures and methods stipulated by laws and regulations for the purpose of investigation.

Consignment of collected personal information

In principle, the company does not outsource the personal information of users. However, the following cases are exceptions.

  • When delivering ordered products by courier

Rights of users and legal agents and how to exercise them

Users can inquire or correct their registered personal information at any time, and can also request subscription. To inquire about or correct the user's personal information, click "Change personal information" (or "Correct member information", etc.). To cancel the subscription (withdraw consent), click "Withdrawal" to complete the identity verification procedure. After that, you can directly browse, correct or withdraw. Alternatively, contact the person in charge of personal information management in writing, by phone or email, and we will respond without delay. If you are requested to correct an error in your personal information, we will not use or provide that personal information until you complete the correction. In addition, if incorrect personal information has already been provided to a third party, the correction processing result will be notified to the third party without delay so that corrections can be made. The company processes personal information canceled or deleted at the request of the user in accordance with the provisions of "Retention and usage period of personal information collected by the company" so that it cannot be viewed or used for other purposes. doing.

Rights of users and legal agents and how to exercise them

  1. The information subject is in the company, and the following personal information protection-related rights can be exercised at any time.

    1. Request for viewing personal information

    2. Request for correction if there is an error, etc.

    3. Delete request

    4. Processing stop request

  2. The exercise of rights pursuant to the provisions of Paragraph 1 can be carried out by repurchase, telephone, e-mail, copy fax (FAX), etc. to the company, and the company will take measures without delay.

  3. If the information subject requests correction or deletion of personal information errors, the company will keep the personal information until the correction or deletion is completed. Not used or provided.

  4. The exercise of rights pursuant to Paragraph 1 can be done through an agent such as a legal representative of the information subject or a person who has been delegated.
    In this case, you must submit a power of attorney in the form of Attachment No. 11 of the Regulations on the Personal Information Protection Act.

  5. The information subject must not infringe on the personal information and privacy of the information subject himself/herself or others processed by the company in violation of relevant laws and regulations such as the Personal Information Protection Law.

Matters concerning the installation, operation and refusal of automatic personal information collection equipment

The company operates "cookies" that store and find customer information at any time. Cookies are stored on your computer's hard disk as a very small text file that the server used to operate the website of "CleCell Co., Ltd." sends to your browser. The company uses cookies for the following purposes:

  1. Matters concerning the installation, operation and refusal of automatic collection equipment
    The company uses "cookies" to store users information and call it from time to time in order to provide user's personalized and customized service.

    1. Purpose of use of cookies
      Providing tucket marketing and personal customization services by analyzing the connection frequency and visit time between members and non-members, grasping user preferences and areas of interest and self-catering tracking, grasping the degree of participation in various events and the number of visits, etc.

    2. How to refuse cookie settings
      You can refuse to install cookies, but if you refuse to install cookies, it may be difficult to use some services that require you to log in.
      (Setting method [IE standard]: Tools at the top of the web browser> Internet options> Personal information> Site blocking)

  2. When the automatic collection device is not installed or operated
    The company saves information subject usage information and does not use "cookies".

Complaint service regarding personal information

In order to protect your personal information and handle complaints about personal information, we have designated related departments and personal information managers as follows.

Name of personal information manager: Jun Kyung-hee

Phone number: 010-3834-6373

Email: clecell@clecell.co.kr

You can use our services to report any personal information protection related complaints that occur to your personal information manager or department in charge. We will promptly and fully respond to your report.

If you need to report or consult about other personal information infringement, please contact the following organizations.

  1. Individual Conflict Coordination Committee (www.1336.or.kr/1336)

  2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)

  3. Supreme Prosecutor's Office Internet Crime Investigation Center (icic.sppo.go.kr/02-3480-3600)

  4. National Police Agency Cyber Terrorism Response Center (www.ctrc.go.kr/02-392-0330)